New Delhi, The Delhi authorities on Thursday made ‘1077’ the Covid-19 helpline quantity for senior residents within the nationwide capital.
Delhi Chief Secretary Vijay Dev in his capability because the Chairperson, Delhi State Govt Committee, directed that the 1077 helpline of the Delhi Income Division “shall additionally operate because the helpline for senior residents for Covid-19”.
In an order, Dev mentioned the Deputy Commissioner (HQ) shall be answerable for environment friendly functioning of the helpline on a 24×7 foundation.
“The Principal Secretary is directed to offer enough publicity of the mentioned helpline quantity within the newspapers and on social media. Additional, SIO, NIC, shall create an internet utility on an pressing foundation for capturing the requests and grievances of the senior residents and sending the identical to the District Justice of the Peace involved,” Dev mentioned within the order.
The web utility should additionally present for SMS acknowledgement to the senior residents involved and SMS alert to the District Justice of the Peace involved and his nodal officer.
“Moreover, all District Magistrates shall appoint a nodal officer on the district stage for this goal who shall make sure that all of the grievances are attended to by the division involved on the district stage and ship a suggestions on the web utility for report and onward info to the senior citizen,” he mentioned within the order.
Citing an order from the Delhi Excessive Courtroom dated April 22, Dev mentioned it was noticed {that a} devoted helpline has not been arrange by the Delhi authorities for the senior residents simply because the Delhi Police have executed.
“The federal government had assured the courtroom {that a} devoted helpline shall be activated inside two days and enough publicity of the mentioned helpline quantity shall be given within the newspapers and on social media to make sure that the knowledge is disseminated amongst all involved,” Dev mentioned.
–IANS
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